Why CarExpert is Australia’s leading new car marketplace

At CarExpert, we help you find a great deal on the right car. Everything we do is designed to help you buy a new car quickly, easily and confidently, with expert support every step of the way.

From expert reviews to securing your deal, we cover the full car-buying process – from research and comparing your options to working with dealerships and presenting unbiased recommendations.

This saves you time, reduces stress, and often cuts thousands of dollars from the price of your new car.

CarExpert can save you thousands on a new car. Click here to get a great deal.

Millions of Australians trust CarExpert each month for our expertise, transparent process, and dedicated New Car Specialists who champion you – the buyer.

Because nobody should waste their money on the wrong car.

The CarExpert Deal Assurance

When you choose to buy a vehicle through CarExpert, you don’t go it alone. A dedicated New Car Specialist is on your side throughout the entire process.

Managing your new car purchase from start to finish, your New Car Specialist provides a wraparound service – coordinating with the dealer end-to-end as your single point of contact.

This means you don’t have to navigate the process alone, negotiate, or have multiple conversations with the dealer.

Your New Car Specialist will ensure you get a great deal, and that both the vehicle and your experience match what was promised. They will also ensure the process runs smoothly from your first enquiry through to handover by:

• Coordinating directly with multiple dealers, so you don’t have to
• Sourcing a great deal and ensuring pricing and specifications match what was agreed
• Verifying your vehicle order before it’s finalised
• Coordinating dealer paperwork and reviewing it for accuracy
• Aligning trade-in details (if applicable)
• Coordinating finance and insurance (if requested)
• Arranging and communicating delivery details
• Acting as an escalation point if anything changes
• Checking in after handover to ensure everything meets expectations

You pay the dealer directly. There is no fee for our service. The dealer pays CarExpert a procurement fee once you collect your vehicle at handover.

Why choose CarExpert?

When you choose CarExpert, you will still receive your vehicle from an authorised dealer – but with CarExpert overseeing your new-car buying journey to ensure it’s smooth, transparent and aligned with what you agreed.

And importantly, you’re getting a great deal you can trust.

Our New Car Specialists can access competitive dealer pricing, provide independent expertise, manage your transaction end-to-end, and act as an ongoing advocate throughout your car ownership.

That’s the CarExpert difference.

CarExpert’s advocacy promise

Buying directly from a dealer means you’re negotiating alone. Buying through CarExpert means you have a New Car Specialist advocating on your behalf – overseeing the entire transaction and handling the difficult conversations for you.

Importantly, CarExpert’s involvement doesn’t end once you take ownership of the vehicle. We remain your partner and advocate throughout the lifetime of your ownership, including if warranty issues arise.

We’ll speak directly with the dealer or manufacturer when needed and work towards a resolution. Our role is to protect the outcome we helped secure for you.

What you can expect

• We advocate for you – not the dealership. We’re completely brand-agnostic. We compare availability, pricing and options across our national network to find the right car at the best deal, wherever it comes from.
• One expert, end-to-end. You deal with a single specialist who understands your budget, preferences, timing and priorities.
• Clear, upfront pricing you can trust. We source the best price the first time, based on market data, historical pricing and our trusted dealer partnerships.
• Support with everything – not just the car. From finance and insurance to trade-ins, delivery timing and negotiating extras, we’re here to help you navigate it all.
• Trade-in options designed around you. We compare trade-in values across multiple buyers – not just one dealer. Through our partner network, you can lock in your trade-in price now and keep driving your car until your new one arrives, no matter how long it takes.

If you’re ready to buy your new car, call CarExpert now on 1300 022 770.